Company Name: Priority Electric and Lighting
Location: North Carolina, USA
1. Scope of Work
Priority Electric and Lighting (“Company”) agrees to provide electrical services as outlined in the approved estimate, proposal, invoice, or work order (“Work”). Any work requested outside the original scope shall be considered additional work and may require written approval and additional charges.
2. Estimates & Pricing
• All estimates are valid for thirty (30) days unless otherwise stated in writing.
• Pricing is based on current labor and material costs at the time of estimate.
• Unforeseen conditions, concealed damage, code violations, customer-requested changes, or delays outside Company control may result in additional charges.
• Permit fees, inspection fees, utility company fees, rental equipment, and specialty materials may be billed separately unless specifically included.
3. Payment Terms
Residential Projects:
• Residential invoices are due within seven (7) calendar days of invoice date unless otherwise stated in writing.
• Service work may require payment immediately upon completion.
Commercial Labor-Only Projects:
• Commercial labor-only invoices are due within seven (7) calendar days of invoice date.
Standard Commercial & Industrial Projects:
• Commercial and industrial invoices are due within fifteen (15) calendar days of invoice date unless otherwise agreed in writing.
Deposits & Progress Payments:
• The Company reserves the right to require deposits, material deposits, progress payments, and payment before final inspection or energizing equipment.
• Failure to make progress payments may result in suspension of work until balances are brought current.
4. Past Due Accounts & Late Fees
• Any invoice not paid by the due date shall be considered past due.
• A late fee equal to ten percent (10%) of the outstanding balance will be added every five (5) calendar days the invoice remains unpaid.
• Continued nonpayment may result in work stoppage, cancellation of future scheduling, loss of warranty coverage, or collection activity.
Collections:
• Accounts unpaid after forty-five (45) days may be turned over to collections or legal counsel without further notice.
• Customer agrees to pay all collection costs, attorney fees, court costs, lien filing costs, interest, and administrative fees incurred by the Company in collecting unpaid balances.
5. Returned Payments
• Returned checks or failed electronic payments are subject to a $35 returned payment fee.
• Future work may require certified funds or card payment after a returned payment incident.
6. Scheduling & Site Access
• Customer agrees to provide safe and reasonable access to all work areas.
• Delays caused by inaccessible work areas, customer delays, unsafe conditions, or site readiness issues may result in additional charges.
• Arrival times are estimates and may vary based on emergencies, inspections, weather, or jobsite conditions.
7. Change Orders
Any work requested outside the approved estimate or proposal shall be billed as additional work and may require written approval before work proceeds.
8. Permits & Code Compliance
• Work will be performed in accordance with applicable electrical codes in North Carolina.
• The Company is not responsible for pre-existing code violations, hidden defects, or unsafe conditions discovered during the project.
• Customer refusal of recommended repairs or corrections releases the Company from liability associated with those conditions.
9. Warranty
• The Company warrants workmanship for one (1) year from date of completion unless otherwise stated in writing.
• Manufacturer warranties apply to supplied equipment and materials.
• Warranty does not cover customer-supplied materials, abuse, unauthorized modifications, storms, lightning, flooding, power surges, or unrelated existing equipment.
• Warranty coverage may be suspended on accounts with outstanding unpaid balances.
10. Customer Responsibilities
• Secure pets during service visits.
• Keep children clear of work areas.
• Disclose known hazards or concealed conditions.
• Maintain a safe and accessible work environment.
11. Limitation of Liability
The Company shall not be liable for pre-existing electrical issues, concealed wiring conditions, utility interruptions, unrelated equipment failures, or consequential damages beyond the value of services provided.
12. Cancellations & Rescheduling
• Cancellations with less than twenty-four (24) hours notice may be subject to a cancellation fee.
• Special-order materials and custom equipment may be non-refundable once ordered.
13. Photography & Marketing
The Company may photograph completed work for documentation, warranty records, training, or marketing purposes provided no personal identifying information is disclosed without customer consent.
14. Dispute Resolution
Any disputes arising from services provided shall first be addressed through good-faith negotiation. If unresolved, disputes shall be handled in the courts located within North Carolina, USA.
15. Acceptance of Terms
Approval of an estimate, payment of deposit, scheduling of work, electronic acceptance, signature, or authorization to begin work constitutes acceptance of these Terms & Conditions.
Customer Name: ______________________________________
Authorized Signature: _________________________________
Date: _______________________________________________
Company Representative: ______________________________
Signature: ___________________________________________
Date: _______________________________________________